I tried verifying my payment method for
google cloud billing, I was charged $0.26
instead of the $1.95 according to google. This
charge had certain long codes which did
not contain "GOOGLE", so there was no way I
could verify.
pls help me out, who has faced same issue
and how do I solve this?
I’m running out of time to complete this
project seriously.
As you mentioned that the charge did not contain "GOOGLE" in the description, it's possible that it could be listed under a different billing descriptor. Check if there are any other identifying details in the transaction description.
This is actually the payment description below :
WEB Pur @ 00256717-
g.co/helppay# g.co/he
319666662940 / 000000231214
Hi @Kosi ,
It's possible that the charge may have been from Google Play Store. I recommend you to check this page to verify those charges that you've mentioned. For more questions and other concerns, I suggest you contact Google Play support.
I have done that, and the pictures below is their reply.
All their support keep pointing me to different google services.
Apparently, there’s a dedicated support for google cloud billing issues, but it’s not available for trial accounts.
I can’t verify my payment, which makes me not to be able to upgrade, which results in me being unable to access their support.
How did you fix this? Because I’m the same situation right now.
I've been trying to get a verification code for monthsss!!!. I verified it once usung the submission of documents method and got it verified and then the next day it says i need to verify it AGAIN.I've been so frustrated to the point where I called my bank about it because I thought the issue was on their end but they've told me that Google would have to accept the transaction process or whatever and then I'll get my verification code. I can't pay pr use any of my apps because of this and now I'm contemplating on just switching to an apple device so I can use my card.
same problem here
I'm a monthly subscriber of Youtube premium and I want to pay for Youtube premium subscription, the google play store ask for update payment method I don't know why they keep asking this again after a month ? When I update the payment method they say they sent the verification code in the bank transaction history ? I just looked up my bank recent transaction history and there is no code at all, I never get it not even once ? You can literally send the code to my phone number directly but you choose to send the code in the transaction history I will never understand why ?? Change your verification code method sending way pleaseeee !!!!
Hey!
Any luck finding a solution for this issue? I am also struggling ot get the verification code! ... they suspended my project and my billing account ...
Same issue here it feels like a scam cause I was charged
Hey,
For me the problem was that my card provider's backend was automatically masking the transactions with 0.00 amounts, which was the case of the verification code.
I actually had to contact the card company (was easy for me because of online support) and they were able to disable the hiding feature and I was able to see the verification code.
Project is working now.
Hope this helps 🙂