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Payment method verification code not coming.

I tried verifying my payment method for
google cloud billing, I was charged $0.26
instead of the $1.95 according to google. This
charge had certain long codes which did
not contain "GOOGLE", so there was no way I
could verify.

pls help me out, who has faced same issue
and how do I solve this?

I’m running out of time to complete this
project seriously.

2 11 3,643
11 REPLIES 11

As you mentioned that the charge did not contain "GOOGLE" in the description, it's possible that it could be listed under a different billing descriptor. Check if there are any other identifying details in the transaction description.

@dubai car recovery

This is actually the payment description below :

WEB Pur @ 00256717-
g.co/helppay# g.co/he
319666662940 / 000000231214

881B1BF9-8E19-42A3-BE56-306C2E487CB7.jpeg

 

Hi @Kosi ,

It's possible that the charge may have been from Google Play Store. I recommend you to check this page to verify those charges that you've mentioned. For more questions and other concerns, I suggest you contact Google Play support

I have done that, and the pictures below is their reply.

All their support keep pointing me to different google services.

Apparently, there’s a dedicated support for google cloud billing issues, but it’s not available for trial accounts.

I can’t verify my payment, which makes me not to be able to upgrade, which results in me being unable to access their support.

502E0F50-3EC5-48E5-ACD3-E3B68369C372.png

How did you fix this? Because I’m the same situation right now. 

I've been trying to get a verification code for monthsss!!!. I verified it once usung the submission of documents method and got it verified and then the next day it says i need to verify it AGAIN.I've been so frustrated to the point where I called my bank about it because I thought the issue was on their end but they've told me that Google would have to accept the transaction process or whatever and then I'll get my verification code. I can't pay pr use any of my apps because of this and now I'm contemplating on just switching to an apple device so I can use my card.

same problem here

I'm a monthly subscriber of Youtube premium and I want to pay for Youtube premium subscription, the google play store ask for update payment method I don't know why they keep asking this again after a month ? When I update the payment method they say they sent the verification code in the bank transaction history ? I just looked up my bank recent transaction history and there is no code at all, I never get it not even once ? You can literally send the code to my phone number directly but you choose to send the code in the transaction history I will never understand why ?? Change your verification code method sending way pleaseeee !!!!

Hey!

Any luck finding a solution for this issue? I am also struggling ot get the verification code! ... they suspended my project and my billing account ... 

Same issue here it feels like a scam cause I was charged

Hey, 

For me the problem was that my card provider's backend was automatically masking the transactions with 0.00 amounts, which was the case of the verification code. 

I actually had to contact the card company (was easy for me because of online support) and they were able to disable the hiding feature and I was able to see the verification code. 

Project is working now. 

Hope this helps 🙂 

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