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oAuth Consent Screen verification in progress for 11 weeks... What to do?!

Posted on 03-03-2025 02:37 AM
JanThiel
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Reply posted on --/--/---- --:-- AM

Hey there,

we have a custom oAuth Consent Screen in verification since Mid December 2024...
Is is configured to access only non-sensitive information and is only under verification for Brand Design reasons.

Who and how to contact someone?! We do not have nor require paid Google Support... But I do not see any other way to contact someone who could actually help.

That's the Verification Status screen:

JanThiel_0-1740998125628.png

The AI support told me that the usual review time of Brand Screens should be 2-3 days... Good Joke...

Can anyone around here help?

Thanks,
Jan

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Posted on --/--/---- --:-- AM
JanThiel
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Reply posted on --/--/---- --:-- AM

After this obvious fu** up on Googles side and no process to ping someone about it, we decided to simply create a new Project and create a new Consent Screen (with 100% identical configuration) in there. And passed that one to Brand Review.

It got reviewed within 2 hours...

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