Looker Studio scheduled reports not working

[dmleal]

hello! The scheduled reports from Looker Studio has not worked since November 25th. My team has many reports scheduled to be sent automatically that have been sitting idle for days and our clients are not receiving them. Please, could you give us an estimated return date for this functionality?

[Lobo-Google]

Hi @dmleal, thanks for your post!

Could it be that reports are going to spam? This is an open issue that our team is working on. If this is the case, can you please add a comment to this post for us to track and keep you updated? Thank you!

If emails are not going to spam, and are not being sent at all, the Schedule automatic report delivery documentation page has some troubleshooting steps that might be good to check. 

If you have run through the troubleshooting steps, and the emails are still not sending, can you let our team know the details of the situation by filing a bug report? The instructions are here: https://support.google.com/looker-studio/answer/13606940 

Thank you!

[JordanM]

Hi for myself, the schedule is just refusing to send, the 'send now' button also fails with the 'toast' message stating, 'unable to send report'.

[Cassi]

Same

[dmleal]

Hello, the reports are NOT going to the spam folder, I have already tried to reconfigure and carry out all the scheduled sending steps, including deleting the old one and creating a new one, but it did not solve the problem. The emails are simply not sent. There are other users who are having the same problem. Do you already have a plan to resolve this issue?

[anbuselvan]

The Datagroup triggering has not been working since November 13, 2024, which has caused scheduled reports from Looker to stop functioning. Please assist in resolving this issue.

[JC91]

Hello,

I received the reports by email BUT they are plenty of empty graphs (system error) ...

Is my response will appear ? (i've tried to post a new subject -2 times - but i never see it appear on this forum ???)

[Carlos_Leon]

Several users are experiencing this same issue with scheduled reports. The best way to get Google's attention is to vote for the issue in the official issue tracker.

[BIMERAP]

Can this issue get fixed please ?