Call to direct line rings through to linked number, call to Ring groups do not

[pan]

Is this by design?

When I call my direct line, it rings the desktop app and my linked mobile number. When I call a Ring Group in which I am member only the desktop app rings, the linked numbers does not.

Expectation is, and I believe this worked before, is that both calls to a direct line and ring group will forward to a users linked number.

Thanks,

Paul

PS. I have calls to my android device disabled in settings to avoid confusion

[robwaltersii]

I am having the same problem. We have a standard paid ($20/mo) voice number linked to a land line number. It will forward if the voice number is called directly; however, if I call a group the voice number is a member of, the call is not forwarded to the land line. This used to work. We only noticed it over the holiday because the people who usually answer calls are on vacation. Did you find a resolution?