Can't use admin console at all

I've tried to contact support via chat or phone. I've tried to delete a user. Tried to add a user. Nothing works -- I only get a continuously loading screen. How can I resolve this?

It's totally ridiculous that I can't reach Google Support by any means. 

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To me, that starts to feel a whole lot like a cache/cookies/browser plugins issue. Have you tried from a completely fresh, vanilla browser, like Firefox or Edge or Safari instead of Chrome, or at least clear cache and cookies and disable any browser plug-ins, especially ad blockers and similar things?

Cheers,

Ian

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4 REPLIES 4

@wonchanflint  you can contact the support by using any of the below links from your admin account.

  1. https://apps.google.com/supportwidget/helphome
  2. https://support.cloud.google.com/portal/cases

I can't. Even those keep loading and not completing my request.Screenshot 2023-05-23 at 8.27.22 AM.pngScreenshot 2023-05-23 at 8.27.13 AM.png

To me, that starts to feel a whole lot like a cache/cookies/browser plugins issue. Have you tried from a completely fresh, vanilla browser, like Firefox or Edge or Safari instead of Chrome, or at least clear cache and cookies and disable any browser plug-ins, especially ad blockers and similar things?

Cheers,

Ian

Thanks, this helped ๐Ÿ‘

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