(Email routing) My emails are not being received outside of the organization

Hello,

I need assistance with a Gmail issue. After switching from Outlook to Gmail for our office, one employee is experiencing a problem. Emails sent by this person are not received by external recipients, though they reach internal recipients. This issue has been recurring since the switch. Any suggestions to resolve this situation? The employee currently uses Outlook as a workaround.

Thank you for your help!

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