Google Sites - Domain

[ddendaas]

I just bought a new domain on Go Daddy and set it up as my primary domain in google workspaces. My old domain is now a secondary domain. 

When I go through the admin console -> apps -> google sites to set my custom URL it still shows my secondary domain (formerly primary domain)

I have verified the new primary domain, done the CNAME, A record, and DNS updates at Go Daddy. 

Has anyone found a solution for this? Do I simply need to to delete my secondary domain in Google Workspaces?

[SitesDesigner · Accepted solution]

I'll DM you directly about support. Deleting the domain is not the solution.

[SitesDesigner]

Your Google Sites published site location must be associated with your new primary domain. Check the URL for sites.google.com/primary-domain.com/site-name-here if it shows the incorrect domain, then you'll need to use a user with @primary-domain.com to copy the site and publish it. Then you can map it from the admin console.

[ddendaas]

Thanks for the reply.I could not get the links to work for me unfortunately. 

Is it possible that I need to delete the secondary domain that used to be my primary domain? Google Workspaces Sites app is only offering the secondary domain that was formerly the primary. 

[SitesDesigner · Accepted solution]

I'll DM you directly about support. Deleting the domain is not the solution.

[StephenHind · Accepted solution]

@ddendaas all you need to do is copy the site using an account that uses the new primary domain:

1. Change your account to use the new primary domain
2. Go to the site and copy it to a new site
3. Once copied set appropriate permissions and publish: it will use the new primary domain
4. Map the Custom URL to the new site
5. Unpublish the old site so no one can get to it and change your account back to the original domain if you wish.

Let us know if you need further help.

[ddendaas]

Thanks to both of you that appears to have worked. Cheers!