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How to downgrade to Business Starter from Business Standard

Posted on 01-22-2025 06:51 AM
MehmoodHanif
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We have 40 users and using Business Standard and would like to downgrade to Business Starter. But somehow it is now allowing us to downgrade with an error "You can't purchase Google Workspace Business Starter because you have more than 10 users on your existing subscription."

Allthough when I researched, it shows that business starter can have upto 300 users. Can anyone help?

 

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Posted on --/--/---- --:-- AM
StephenHind
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@MehmoodHanif are you on an annual commitment?  If so you cannot downgrade until the end of the commitment.

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