If I send eSignature to Yahoo email, it is not showing up on Inbox

  • I have sent the eSignature invite to xyz@Yahoo.com
  • but the email was not received at xyz@yahoo.com's inbox
  • When Yahoo end user try to open Google Account using xyz@yahoo.com it is redirecting to his or her another personal email xyz@gmail.com, with the help phone number otp.
  • Then they can able to see the eSignature document on Google Drive (under xyz@gmail.com)
  • Then an external customer completed the eSignature on that document and submitted.
  • Now the CX got the response that "xyz@yahoo.com signed the document" (but technically the document was signed under xyz@gmail.com account)
  • this is too complicated to send eSignature to non-google users
    @ProfesorItalo @icrew 
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