Teachers cannot create classes

[sbarnes15]

It seems all of a sudden the teachers in our school can not create a class in Google Classroom.  I have check that they are verified teachers and that the service is turned on for the correct organizational unit.

Thank you for any help!

[Jan-Carlos · Accepted solution]

Interesting, I recommend you to try to use chrome on incognito mode and see what happens.

It could be an extension that is crashing the service, it's rare but happens a lot haha.

Other than that, you can open a ticket by mail and attach a har file that will record everything that happens on the background, and you can record a video using this resource here: 

https://toolbox.googleapps.com/apps/screen_recorder/

To generate the har file, follow this tutorial:

https://toolbox.googleapps.com/apps/har_analyzer/

Hope it helps.