Unable to configure Android "work profile" with google workspace on Pixel 6

Hello, i just got my hands on new Pixel 6.

I use my android device for personal & work purpose. So i have my personal account and work account configured with "android work profile" using "Android Device Policy".

I used it on Pixel 4, Pixel 5, and it works very well. Also, we have some company policy, so i can't have the OTP code generator installed on my android profile.

As i usually do when i have to set my work account, i go to
"Settings > Password & Account > Add Account".

After finish the setup, on Pixel 6 doesn't ask for configure work account.

So, i opened the "Android Device Policy" App on my Pixel 6 device, and it prompt me to insert a QR (or code), and to obtain it from IT department.

So i contacted the SysAdmin of Google Workspace, and explained all the throuble i had. So he connected on the GCP platform, but there is no section where to obtain those codes.

I gave him also the link of the console where android policy store those codes (https://enterprise.google.com/u/0/android/experience/overview). But also here there is no option to generate the codes (he was logged as sysadmin user, and only thing he can see on the page was "profile already enrolled").

So, there is another way to enroll account using workspace credentials?

Please help me. Thanks everyone

3 5 22.3K
5 REPLIES 5
Top Labels in this Space
Top Solution Authors