I am writing to seek urgent assistance regarding a severe security breach that has occurred on our domain. Our domain was recently hijacked by a hacker claiming to be from the Netherlands, and now he has complete control over our drive, Slack, website, emails, and everything related to our domain.
We are able to send emails from the gsuite account but not receiving any emails anymore from anyone. The hacker is using my own work email to send threatening emails to personal gmail account. We are extremely worried about the situation and do not know what to do next.
The hacker has already taken over our website, deleted our Slack, and accessed files from the drive. We urgently need your help to secure our domain and prevent any further damage.
Please suggest what steps we should take in this case, and how we can regain control of our domain and all the related services.
Thank you for your prompt attention to this matter. Any suggestions or assistance you can provide would be highly appreciated.