Why is Google Opinion Rewards not available for Google Workspace personal accounts?

[CristianSilaghi]

I get the error "Workspace accounts are not supported. Please sign in with a personal Google account."

I use this as a personal account. 😞

[KAM]

The basic easy answer is, "Blame the lawyers," because the T&C is different for the accounts and who is the responsible party to allow the opinions, etc. gets complicated.  So, personal gmail accounts it is.  You see this a lot with Google consumer offerings. -KAM

[KevinApodaca]

The short answer is fundamentally that

> I use this as a personal account.

Isn't the intended use for Google Workspace accounts 😕

[CristianSilaghi]

I used "G Suite legacy free edition for personal use." Since it is "personal use," why not allow Google Opinion Rewards?

[icrew]

"Legacy" really translates to "we're not doing this anymore, and aren't spending any effort at all in improving it."

Google has made a corporate decision that they're just not interested in supporting personal/family/consumer use cases for Workspace, despite much urging from many people over the years. They've never publicly provided any reasoning behind that decision, but it's very clear that they don't intend to go into that market (anytime soon, at least--things of course can always change).

[loundy_mark]

All former G Suite domains are considered to be Workspace domains.

[CristianSilaghi]

I used "G Suite legacy free edition for personal use." Since it is "personal use," why not allow Google Opinion Rewards? 🤔

[loundy_mark]

Why are you repeating your original question?

[CristianSilaghi]

Because I still cannot comprehend why this is not allowed (yet). It makes no sense, at least for me.

[icrew]

Copying and pasting my response from another thread from yesterday:

The thing to realize about Google is that it’s not so much a single company as it is a collection of warring fiefdoms. When you start talking cross-product interactions/integrations, the logic frequently goes completely out the window….

(And please note that I do not and never have worked for Google, I'm just a customer like just about everyone else here, these are just my observations after having worked with Google for many years....)

[CristianSilaghi]

I appreciate your response to my topic, and it's clear that you haven't worked for Google. I was hoping for an official reply that makes more sense—perhaps even an acknowledgment of this strange situation and a willingness to address it. ‌ 😶  I do still hope. 😣

[loundy_mark]

Cristian,

This is a peer-to-peer support community. Googlers rarely post here.

[CristianSilaghi]

You misspelled my first name. 😂 I just hope that a Googler—or even several Googlers—will notice this topic, acknowledge it, and be willing to address this situation. I'm a man of good faith, and I truly hope something can be done to fix this. 🤔

[loundy_mark]

To extend the several answers that have already been provided here, this is obviously a business decision that Google made. It’s just not something that they’re offering.