google workspace business starter - remove or stop auto license on OU

[thanson]

Hello,

I have the google workspace business starter - and about to switch from Flex to Annual plan.

We had the settings so that adding a new user, would not assign a google gmail license , I would have to go in and add it directly. This made it possible to have an account with no chargeable licenses. It is used for authentication and 2fa for other systems. We keep these in separate Organizational Units (OU).

I'm not sure how it changed, but now all the OU's are inheriting the gmail license and it cannot be turned off on the individual account.

If I go to change it, I get a message about changing for ALL OU's.

I can only get to settings for everyone - On or Off

Turning Off for Everyone will be devastating.

this is what is Showing

Service Status for all organizational units

ON for some : Service is enabled only for specific groups or organizational units

ON for everyone : Service is enabled for all users in your organization

Always ON : Service can’t be turned off by administrators

OFF : Service is disabled for all users in your organization

Is it not possible to have the no gmail accounts anymore ?

This will be a big increase in our license costs for licenses we will not use.

Any help on this would be appreciated.