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No, and the representative didn't have an explanation. We used the same
password that we've always used after they reached out to us - but
instead of the error message, it asked us to set up MFA on the account.
So somehow they unlocked the account an...
Opening a ticket at
https://partnerdash.google.com/apps/unified-partner-helpdesk/public-contact/
and going through the process with Google finally worked. It took about
7 days to get back into our account and required us to do a similar
procedure tha...
Subject: Reseller can't log inChat transcript:Chat started: Fri, 13 Jan
2023 14:36:56 -0800 Google Workspace Support, Michael Elvin: Thank you
for contacting Google Workspace Support. My name is Michael Elvin and
I'll be working with you today. While...
I logged into a customer's administrative control and was able to
contact a support representative through them. "Michael Elvin" gave me
the following URL to fill
out:https://partnerdash.google.com/apps/unified-partner-helpdesk/public-contact/I
fille...
