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How to clear a user's cache

how can I force a new browser link or something so that a user who is seeing a sync error can have their browser cleared without me doing a full upgrade (if that even works)?

We had a bug in our app, since fixed but the user cannot proceed because of their browser cache contents (presumably).

I couldn’t find how to get a user unstuck when I looked here: TROUBLESHOOTING | AppSheet Help Center

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