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I have an app which collects data from users and inputs it into a table. When data is added to the table an automation is meant to trigger an email notification when a record gets added. Occasionally users submit information and get an email notification that there information was recorded but the data would not be found in the table or the version history of the table. How can the automation run if the table is not updated with their data?
My thought is that multiple people were submitting information at the time which was causing records not to be saved as the table is a google sheet. The total user base for this app is about 7500. Does this seem like a possible cause? Are there any suggestions to resolving these issues?
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1 ACCEPTED SOLUTION
Hi TeeSee1,
I am unable to check the automation log and get the following message:
However, after creating a new automation which saves records into a separate google sheet records, missing entries in the primary google sheet now appear in this separate google sheet generated from the automation when the email notification goes out. So I think my problem is mostly resolved although I still am unsure what is causing the main table to have missing entries that the automation is catching.
