Cancelling an event on Google Calendar not triggering email to guest

[dkhotsom]

Hi all,

Issue #1: A few of the users in my org are experiencing cancelling an event on Google Calendar and not getting the prompt to email guests of the cancellation. I'm wondering if anyone has experienced this, or knows how to fix this issue.

My guess is that they are not listed as organizers or owners, but they are saying they are the "hosts" of the events.

Issue #2: They are also noting that when they do get prompted to email guests, the emails are not going through. I am seeing that if the guests have notifications turned off they will not get any updates, cancelations or otherwise.

Any insights on Issue #1 would be helpful and appreciated!!

~Danny